Who is MiniScience.com?
MiniScience is a New Jersey Corporation and a wholesale supplier of Science Education Products. Our main website is MiniScience.com; however, we maintain additional websites for STEM education products and information. Other websites and online stores maintained by MiniScience include shop.MiniScience.com, catalog.MiniScience.com, ScienceProject.com, and ScienceKitStore.com.
How can we pay for our orders?
You can pay online by credit card or you may enter your order online, but pay by mail or Fax. You may send cash, certified check, money order or your credit card information for charges. Orders submitted through the Internet will receive three payment options.
Can I come and purchase in your store?
We don’t have a retail store or show room. Our products are in our warehouses. You can place your orders online at ScienceKitStore.com and MiniScience.com online store. We ship our products from our shipping office in Clifton, New Jersey.
How can I pay for my order?
Pay by Visa, Master Card, American Express, Debit Card:
You can pay online by a credit card or debit card. MiniScience online store allows you to enter your order online and get a quote. When you have a quote, you may use it to pay by phone, fax, email, or simply mail a certified check or money order. We do accept business checks from schools, government and major corporations.
Pay by PayPal:
Our website ScienceKitStore.com accepts PayPal online. MiniScience online store allows you to get a quote and use it to pay by PayPal.
Pay by ACH or Wire Transfer:
Large orders may need to be paid by ACH or wire transfer.
How long does it take for orders to be shipped?
We ask you to place your orders as early as possible and give enough time for possible delivery errors by carrier. We ship all orders in the same or the next business day. If you select UPS ground, it usually takes up to 6 business days for the package to arrive. An adult must be available to sign for the package. We also offer UPS 3 day select and UPS 2nd day air. In counting the number of days, skip the day that you place your order, as well as weekends and holidays. No delivery on Saturdays, Sundays and holidays.
What is your return/ refund policy?
We refund full amount of purchase price for all unopened packages that are returned to us within 7 days. There will be no refund on shipping/ handling or special service charges. We must receive your returns in original packaging and in new and resalable condition. Partial credit will be offered to opened packages.
Please ship your returns to:
1059 Main Avenue,
Clifton, NJ 07011
How can we know if our order is shipped or not?
Immediately after preparing your package for shipping, we email you the tracking number for your package. You can also visit the ordering website and click on Order Status. If you did not receive any email from MiniScience to update you about your order status within 7 business days, you may send an e-mail to orders@MiniScience.com or call us at 973-777-3113.